Privacy Statements


As a client at PreventEd, you have certain rights to privacy, or confidentiality. Any information shared in your session with a PreventEd counselor will remain confidential, unless you give consent to disclose certain information. However, under specific circumstances, it is required by law or professional guidelines that information discussed in therapy be disclosed. These circumstances include: 1) intent to harm oneself; 2) intent to harm someone else; 3) involvement in activities that could harm you or others; or 4) report of abuse (physical, emotional, or sexual). Except for situations as described here, no one will be given specific information you disclose in the counseling sessions at PreventEd.



 Electronic communications (email, text, and cell phone) are not a confidential means of sharing information. Some of the potential risks of communicating in these ways include:

  • other people accessing your devices you use to read emails or text messages;
  • loss of your cell phone or other devices;
  • email accounts can be hacked; text messages and emails are stored on servers;
  • emails delivered to the wrong addresses because they were mistyped.

PreventEd makes every effort to keep all electronic communications (email, text, and cell phone) confidential, but cannot guarantee security of information when shared by these methods. Likewise, it is important for you to know who has access to your electronic devices, and use only those devices you know are safe.



PreventEd is committed to internet privacy. The only information we collect from your visit to our website is the name of your internet service provider, the browser and type of machine you are using, the website that referred you to us, the pages you request and the date and time you request them, the length of your visit, your city and state, and the number of times you return to our site. We use this information to generate statistics and measure site activity. No personal information is collected.

Your email address is only known to PreventEd if you submit an email comment or request to us via the website. Unless you request to receive ongoing information from PreventEd, your address will be deleted. Under no circumstances will PreventEd use your email address for future solicitations without your consent.

PreventEd makes every effort to ensure the secure collection and transmission of sensitive use information.

PreventEd does not sell, rent, share or disclose any of the information it gathers to any other organization.

Should you wish to contact PreventEd regarding a matter of privacy or any other issue or concern, you may do so by one of the following methods:


Phone: 314-962-3456

Mail: PreventEd, 9355 Olive Blvd., St. Louis, MO 63132


September 28, 2021